Hello,

Order No. 20181213-0002519

Thank you for contacting us.

You defective item inquiry is being checked by the concerned department
We also forwarde your follow up to them
Rest assured that will send you an update as soon as we receive a feedback.

Apologies for the inconvenience.
We appreciate your patience and kind understanding.
You can write us back anytime if you have other concerns regarding your order.
We will be more than happy to assist you.

Thank you and Regards,
Iryn

BAD DIARY